I was extremely pleased with the service and found my gizmotech very friendly and helpful.. he explained things in a very understandable manner and continued to give me helpful advice even after my problem was fixed. Very glad I chose Gizmo out of the many computer support companies online and would definitely use this service again. Thanks!

Doing a fantastic job - keep up the amazing professional customer service - the banks could learn a thing or two from you guys!!!

The service I have received from Ken on this call and my first call has been nothing short of outstanding.

I've been searching for a PC support @ home for years.
I'm so excited that I finally resolved a mountain of outstanding PC issues in just one call.

Ken thank you for your advice and service. It is exemplary.

Good afternoon,

Firstly I would like to commend your company on its outstanding customer service, a Tech was due to arrive at 11.00 but was  caught in traffic, I received a call from your call centre advising me that he was going to be late.
  
I would also like to take the opportunity to commend your tech Raymond Lam.

Raymond has been at my house all day fixing my computer which had alot of virus's. He was going to take it away and then come back tomorrow, but after I explained that I really needed my computer for my CIT research, he kindly stayed.

I would have allowed the computer to be taken away if I really had to, but I didn't have to worry in the end.

I believe Raymond has gone beyond the call of duty.He could have quite rightly taken the computer and returned the next day.

At one point point he said he would stay up all night restoring my computer if needed, just so I could have it for my work.
Something which I felt was way beyond the customer expectations.

He is clearly a hard working man,passionate about his work and takes immense pride in his work.

He is an asset to your team, I am most impressed and will not hesitate to recommend Gizmo and Raymond to anyone.

Please pass on my commendations to Raymond.

Dear John,

I would just like to say Thank you to Khan and Ken for their recent patience and persistence with me. 

You have a fabulous service and I am happy to endorse it anyone.

Also the guys that came out and transferred my data were also excellent and exceedingly patient.

I am not technical and it all scares me…you have made it a little easier.

Let me take the opportunity to praise the whole idea of GIZMO and the great service provided. In particular your man RODNEY was a real pro and managed to sort out my complete mess.

I have used others in the past however never to the standard of GIZMO/RODNEY. Without hesitation you will be the folks I call to sort my numerable stuff ups.

Dear Gizmo,

I wanted to say I was very happy with the service and particularly with the clear and non-patronising explanations to my questions from the person who attended. (Sorry - I am bad at names.)

I will recommend your service and will no doubt use it again.

Murat was an absolute professional and pleasure to deal with. He was punctual, friendly, helpful and no question was too much trouble to answer, even though we kept him here longer than expected. He was an outstanding representative for Gizmo and we would recommend him to anyone.

We would be pleased to deal with Gizmo again and would ask for Murat specifically!

Thank you for all of your assistance with the computer, I appreciate the high level of service that has been provided and I will be back if we have any issues in the future. 

Hi Gizmo team,

I was very impressed with Matthew, the technician who looked at my computer.  He seemed very capable, and was very courteous and patient – a good reason for me to keep dealing with you.

Thank you very much.

Hi There,

Had trouble with our computer yesterday rung AAPT unable to fix the problem after nearly one hour Shaun from AAPT put me in touch with you spoke to someone who had Raymond here under 2 hours.

Well he found a lot of things wrong replaced a few things and uninstalled a couple of programmes. We can say the computer has never been this good before. Getting Raymond back in six months time to check over the computer it is money well worth spent.

Please pass onto Raymond our thanks again for a job well done, we must say he is a computer whiz. Would have no worries in recommending your company to anyone. Also it is good to know that someone is around seven days a week.

Thanks again cheers for now

Thanks for the AWESOME service….you guys ROCK!!!

Attention: The Manager

This is just a quick note to commend the company on the quality of its staff and services.

My first experience with the company came this week, when my system crashed. All of your staff that I had contact with, either by phone (Ken and later Ella) or in person (Duncan), were very easy to deal with and impressed me with their friendliness, patience and competence. If in the future I again need assistance with a computer problem Gizmo certainly will be where I'll go for that help. I'll also be recommending the company to my friends.

Thanks and best wishes,