If you need a hand with your technology, but you're really not sure what the problem is or what you need to do to get it resolved, a gizmo You Tell Me service will get you sorted out.

We remote into your computer and let you know what’s going wrong with it.

You can choose whether you would like to go ahead with the solution we provide you with. If you would like to proceed, you only pay for the solution. If no, you just pay for the diagnostic.